Shipping & Returns
We make every effort to fill orders in a timely fashion, but due to the nature of some of the specialty items we carry, and the fact that these items are sometimes produced, by hand, in small batches or lots, there may be a reasonable delay. The expected waiting time ofr any particular product will be included in the product description.
We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or Fed EX. Sorry but we cannot ship to P.O. Boxes. If you're trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please contact us for charges.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.